Tenants call about leaks at midnight, prospects call about vacancies during showings, and owners call while you're on the other line. Our AI receptionist answers all of them, sorts emergencies from routine requests, and logs every call so nothing gets lost.
Calls It Handles
We've built voice agents and CRMs for property managers, so we know where these calls go wrong.
Captures the unit, the issue, permission to enter, and pets, and sorts emergencies from routine requests by your policy.
Answers availability questions from the details you provide and sends a showing or application link.
Verifies the caller's identity before discussing any account details.
Logs owner questions and routes them to you with context.
No heat, flooding, and lockouts are routed to your on-call contact by the rules you set.
Each call is saved to your CRM by property and unit, so you can see the full history.
Intake
The details your team would ask for, captured the same way every time.
Try It Yourself
Our own phone number is answered by Liz, the AI receptionist we built and run for The Sunny Digital Company. Ask her what we do, ask how it would work for property managers, or have her set up a time to talk with us. It's the same system we build for clients.
Built Carefully
It's built to know what it shouldn't handle on its own.
It verifies who's calling before discussing balances, payments, or lease details.
It gives every prospect the same information about availability, pricing, and policies, and it doesn't screen applicants.
Disputes, notices, and anything legal are escalated to you or the owner, never handled by the AI.
If a caller asks who they're speaking with, it tells them it's an AI assistant, and it passes callers to you when a person is needed.
Connects to Your Tools
It connects to the tools you already use. If your software has an API or works with Zapier or n8n, such as AppFolio, Buildium, Rent Manager, or Airtable, we can usually log calls and bookings straight into it. We confirm exactly what's possible for your setup during the free audit.
From Our Work
A property management firm needed one place to manage tenants, leases, payments, and maintenance requests. We built a custom Airtable CRM that automated the firm's most time-consuming task and created a single source of truth for all property operations.
The Stanmar CRM is great. Having the information where other shareholders can access the data releases a heavy burden off me as the property manager. Much appreciated!Property Manager, Stanmar
For a property manager, we built a voice agent that verifies a caller's identity before discussing account details, honors opt-out requests, and escalates disputes to the owner.
How It Works
Every receptionist is built around how your business actually handles calls.
We start with a free Revenue Leak Audit to learn what callers ask, which calls you miss, and what should happen after every call.
We design the voice and conversation, load your business knowledge, and connect it to your calendar, CRM, and email.
We place test calls through every path, including bookings, messages, and returning callers, and fix anything that sounds off before launch.
Your line goes live. We review calls, tighten answers, and keep improving it as your business changes.
Questions
Yes. It captures the unit, the issue, permission to enter, and pets, logs the request, and routes emergencies by your policy.
It asks about flooding, no heat, lockouts, and other urgent issues, then transfers the call, alerts your on-call contact, or takes a priority message, based on the rules you set.
Only if you want it to, and only after verifying the caller's identity. We've built this for a property manager before.
It's built to give every caller the same information and to never screen applicants or steer them. We recommend reviewing its scripts against your own fair housing guidance before launch.
It depends on your call volume, what the receptionist needs to handle, and which tools it connects to, so every build is scoped individually. A free Revenue Leak Audit is the fastest way to get a clear quote for your business.
Get Started
Book a free 30-minute Revenue Leak Audit. We'll look at where your calls and requests slip through and show you what an AI receptionist would handle for your properties. No pitch, no obligation.
jimmyfrank@sunnydigitalcompany.com