A burst pipe doesn't wait for business hours, and neither does the homeowner calling about it. Our AI receptionist answers your line around the clock, finds out what's leaking and where, and gets urgent jobs in front of you fast.
Calls It Handles
Plumbing calls are often urgent, and a caller who reaches voicemail usually tries the next number on the list.
Asks whether water is still running and whether they've found the main shutoff, then flags the call as urgent.
Captures tank or tankless, gas or electric, and roughly how old it is, so you can quote or bring the right parts.
Records which fixtures are affected and whether it's one drain or the whole house, which tells you a lot before you roll a truck.
Takes the details on repipes, fixture installs, and remodel work, and routes the estimate request to you.
Captures both the property contact and the tenant contact, so you know who to call and who approves the work.
Recognizes callers already in your records and confirms the address on file.
Intake
The details your team would ask for, captured the same way every time.
Try It Yourself
Our own phone number is answered by Liz, the AI receptionist we built and run for The Sunny Digital Company. Ask her what we do, ask how it would work for plumbers, or have her set up a time to talk with us. It's the same system we build for clients.
Built Carefully
It's built to know what it shouldn't handle on its own.
It tells the caller to leave the home and call 911 or their gas company, and doesn't try to troubleshoot.
Flagged as urgent and transferred or sent to your on-call team, based on the rules you set.
It doesn't walk callers through repairs. It collects the details and gets them to a plumber.
If a caller asks who they're speaking with, it tells them it's an AI assistant, and it passes callers to you when a person is needed.
Connects to Your Tools
It connects to the tools you already use. If your software has an API or works with Zapier or n8n, such as Housecall Pro, Jobber, or ServiceTitan, we can usually log calls and bookings straight into it. We confirm exactly what's possible for your setup during the free audit.
How It Works
Every receptionist is built around how your business actually handles calls.
We start with a free Revenue Leak Audit to learn what callers ask, which calls you miss, and what should happen after every call.
We design the voice and conversation, load your business knowledge, and connect it to your calendar, CRM, and email.
We place test calls through every path, including bookings, messages, and returning callers, and fix anything that sounds off before launch.
Your line goes live. We review calls, tighten answers, and keep improving it as your business changes.
Questions
Yes. It answers, asks whether water is still running and whether it's shut off, and handles the call by your rules: transferring it to your on-call number, alerting your team, or taking a priority message.
No. It records what's happening so your plumber arrives prepared, but it doesn't walk callers through repairs.
Yes. It captures the property contact, the tenant's contact, how to access the unit, and who approves the work, so the job doesn't stall waiting on a callback.
If your software has an API or works with Zapier or n8n, we can usually log calls and bookings into it. We confirm what's possible during the free audit.
It depends on your call volume, what the receptionist needs to handle, and which tools it connects to, so every build is scoped individually. A free Revenue Leak Audit is the fastest way to get a clear quote for your business.
Get Started
Book a free 30-minute Revenue Leak Audit. We'll look at when your calls go unanswered and show you what an AI receptionist would handle for your plumbing business. No pitch, no obligation.
jimmyfrank@sunnydigitalcompany.com