Your front desk is checking patients in, verifying insurance, and answering the phone all at once. Our AI receptionist picks up when they can't, handles new patient and scheduling calls, and routes urgent dental problems to your team.
Calls It Handles
Most calls are routine, but every one still has to be answered.
Captures the reason for the visit, their insurance carrier if they want to share it, and preferred times, then sends a booking link.
Logs reschedule and cancellation requests for your team to confirm.
Answers from the list of plans you accept. Detailed benefit questions go to your front desk.
Toothaches, broken teeth, and knocked-out teeth are flagged and routed by your protocol.
Handles the everyday questions that take up a surprising share of calls.
Picks up after close so new patients don't hang up and call another office.
Intake
The details your team would ask for, captured the same way every time.
Try It Yourself
Our own phone number is answered by Liz, the AI receptionist we built and run for The Sunny Digital Company. Ask her what we do, ask how it would work for dental offices, or have her set up a time to talk with us. It's the same system we build for clients.
Built Carefully
It's built to know what it shouldn't handle on its own.
By default it doesn't connect to your practice software or patient records, and it doesn't ask for medical histories. Before anything touches patient information, we work through your privacy requirements with you.
If a caller describes facial swelling with trouble breathing or swallowing, it tells them to call 911 or go to an emergency room.
Treatment and clinical questions go to your team. It never gives dental advice.
If a caller asks who they're speaking with, it tells them it's an AI assistant, and it passes callers to you when a person is needed.
Connects to Your Tools
It connects to the tools you already use. If your software has an API or works with Zapier or n8n, such as Dentrix, Eaglesoft, or Open Dental, we can usually log calls and bookings straight into it. We confirm exactly what's possible for your setup during the free audit. Any connection that touches patient information is scoped with you first.
How It Works
Every receptionist is built around how your business actually handles calls.
We start with a free Revenue Leak Audit to learn what callers ask, which calls you miss, and what should happen after every call.
We design the voice and conversation, load your business knowledge, and connect it to your calendar, CRM, and email.
We place test calls through every path, including bookings, messages, and returning callers, and fix anything that sounds off before launch.
Your line goes live. We review calls, tighten answers, and keep improving it as your business changes.
Questions
It sends patients a booking link, and where your scheduling system allows it, we can set it up to book directly. Connections that touch patient information are scoped with you first.
Not by default. It doesn't connect to your practice software or ask for medical histories unless you decide it should, and we work through your privacy requirements with you before that happens.
It flags pain, swelling, and broken or knocked-out teeth and routes them by your protocol. If a caller describes swelling with trouble breathing or swallowing, it tells them to call 911 or go to an emergency room.
It can tell callers which plans you accept, using the list you provide. Detailed benefit questions go to your front desk.
It depends on your call volume, what the receptionist needs to handle, and which tools it connects to, so every build is scoped individually. A free Revenue Leak Audit is the fastest way to get a clear quote for your business.
Get Started
Book a free 30-minute Revenue Leak Audit. We'll look at which calls tie up your front desk and show you what an AI receptionist would handle for your practice. No pitch, no obligation.
jimmyfrank@sunnydigitalcompany.com